About hotel - Vila Lolo, Chisinau

About hotel image

Welcome to Vila Lolo — Your Cozy Oasis of Comfort

At Vila Lolo, we have created a space where elegance meets home comfort, and every detail is designed for your ultimate relaxation. Whether you are arriving for a business trip, a family vacation, or a romantic weekend getaway, an atmosphere of peace and thoughtful care awaits you here.

Why Choose Villa Lolo:

  • Spacious and Bright Rooms: Experience freedom and lightness. Our interior design combines modern style, maximum functionality, and an abundance of natural light.

  • Crisp White Bedding: We pay special attention to the quality of your sleep. Enjoy comfortable orthopedic mattresses, plush pillows, and pristine, high-grade bed linen.

  • Convenient In-Room Kitchenette: Everything you need for a comfortable stay is right at hand — a compact refrigerator, an electric kettle, a sink, and a set of glassware and tableware for tea, coffee, and wine. Suites are also equipped with a microwave for warming up light meals and snacks.

  • Smart TV and High-Speed Wi-Fi: Enjoy your favorite movies and series — all rooms feature modern Smart TVs and seamless high-speed internet access.

  • Everything for Your Convenience: Every room includes a stylish private bathroom with soft towels, premium toiletries, a hairdryer, and individually controlled air conditioning/heating.

Book Your Stay at Villa Lolo

Treat yourself and your loved ones to unforgettable days of rest and harmony. Choose your room and book at the best rate directly on our website!

Terms of stay

Accommodation conditions at Vila LOLO

Check-in and check-out

Check-in: from 14:00

Check-out: until 11:00

Early check-in and late check-out are available upon request and subject to room availability.

Breakfast and dining

Breakfast: Served daily. The menu features signature dishes (including traditional pancakes and papanash), fresh pastries, and beverages.

Special services: A pillow menu, individual amenity kits, as well as the option to arrange personal chef services upon prior request.

Stays with children and extra beds

Children: We are always happy to welcome guests with children of any age.

Extra beds: Provided in selected room categories upon prior agreement (a separate fee may apply).

Policies and booking cancellation

Cancellation policy: Cancellation terms depend on the selected rate and season (confirmed at the time of booking).

Smoking: Smoking is prohibited in the rooms and indoor enclosed areas. Specially designated outdoor areas are provided for this purpose.

Check-in 14:00
Check-out 11:00
Booking cancellation

Booking cancellation policy and terms at Vila LOLO

Free cancellation

Cancellation of a booking without penalty is possible no later than 24 hours (select the required period) before the check-in date.

If cancelled in due time, the prepayment (if one was made) is refunded in full.

Late cancellation and annulment

If a booking is cancelled after the established deadline or in the event of a no-show, guests are charged the cost of the first night's stay.

In the case of an early check-out, the cost of the booked nights following the day of actual check-out is charged.

Special and non-refundable rates

For bookings made under the "Non-refundable" rate or during a special offer period, cancellation and date changes are not free of charge. In the event of annulment, the cost of the stay is not refunded.

How to cancel a booking

If you booked a room directly through our website or booking department, contact us by phone or email.

If the booking was made through third-party services (Booking.com, etc.), the cancellation is made directly through your personal account on the respective platform.

Cancellation policy

Booking and Cancellation Rules

Booking rules and procedure

Booking methods: You can book a room directly on our official website, by phone through the reception and accommodation service, or by sending a request via email.

Booking confirmation: A booking is considered guaranteed and confirmed after receiving confirmation from the hotel (by email or message) and/or making a prepayment, if this is provided for by the selected rate.

Information required for booking: To place a booking, you must provide the full names of the guests, a contact phone number, email, and the planned time of arrival.

Special requests: Requests regarding the choice of floor, bed category, provision of a baby cot, or pillow menu are accommodated subject to availability at the time of check-in.